Every small-scale business aims to cut the cost of operation and improve the bottom line - and often, it takes expanding your efforts to focus not only into research, product development and advertising but, managing your IT business support as well. Although IT support services have been here for years, we, as a new startup SME, have shied away from subcontracting our technology, in the thought of trimming down the costs wherever possible. But, the change of tides came when the increase in IT demands have started compromising our core businesses. It is then we decided to outsource our IT business support to a reputable Singapore company that offers IT maintenance, A-Chievement Solution (S) Pte Ltd (ACM). Now, let me share our experience on how ACM has relieved us of the burden that is an in-house IT operation and how it increased our profit. Here, I listed the 3 ways how a business IT support can improve your bottom line, too. 1. IT Support Increases Productivity
In a study reported by Rand Group, it is revealed that an hour of downtime can cost an average business S$137,000 - some money SMEs can’t afford to spend. By hiring a business IT support firm, you work with a team that will monitor your network 24/7 so they can immediately respond to problems before it results to a significant downtime. Even better, ACM is experienced not only in resolving issues quickly. They also implement proactive measures that prevent issues from happening in the first place so we can focus on our core strengths instead of on IT issues, increasing efficiency, and productivity overall. 2. IT Support Streamlines Your Budget IT operation costs can be unpredictable. Systems can fail and cause great downtime resulting in inflated operation costs. Meanwhile, hiring, training and managing an in-house IT staff cost your business a lot more money. Outsourcing our business IT support to ACM have saved us money exponentially with the competitive and manageable rates for their IT support services. What’s more, regular maintenance and repairs are already included in the contract so we were saved from unexpected service costs in the process. 3. IT Support Diversifies Your Expertise In addition to avoiding the costs of system downtimes and operations, hiring an IT support services company means you work with a pool of highly-trained IT professionals that boast with experience and knowledge about the latest in the industry. Partnering with ACM is one of the wisest investments we made in technology. We no longer have to concern ourselves with about the compliance and certification of our employees as we basically have an IT department on call. They have offered us the flexibility, efficiency, and responsiveness of a larger staff sans the additional capital expenditures. Are IT Services For You? Let’s face it, with the way the technology is going, IT should be best left to the experts. Regardless if you’re in the small-scale spectrum, IT should no longer be at the top of your priority list. Outsourcing your IT operations frees you up to focus on your core operations, giving you an edge in the playfield against your competitors. To this day, we greatly rely on the flexible managed IT services ACM offers. Now, if your company is searching for an IT support services company, look no further - contact ACM today.
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AuthorA technology junkie Archives
February 2019
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